Talk to a Physician Online

Please feel free to use this service to get an appointment remotely from wherever you are and, access online more than 2500 physicians from more than 120 hospitals operating in cooperation with Turkish Medical Centers throughout Turkey, have a video talk to a physician, get a medical check, and learn about diagnosis and analysis you may need to have to speed up the process of your treatment, all easy and online.

This service ‘Talk to a Physician Online’ is developed for our patients, who are in need of an examination or treatment by a physician but not able / prefer not to go to a hospital. Use this service to get an appointment remotely from wherever you are, have a video talk to your physician and, receive examination, diagnosis and analysis services.

The entire medical process during this service of ‘Talk to a Physician Online’ is carried out under the medical opinion and surveillance of a physician considering the conditions of the patient.

During the online appointment, the physician may decide that a physical examination is required and asks you to visit their polyclinic examination office, and then the organization for your physical organization is arranged by the “TMC Call Center”.

You may apply to any hospital and physician of your choice to ‘Talk to a Physician Online’ through the TMC Online Application.

During this service of ‘Talk to a Physician Online’, a TMC-appointed translator, who speaks your language, may serve you upon the request of the patient or the physician. This translation service is free.

How to Make an Application for the service of ‘Talk to a Physician Online’?

All you have to do to use this service is to complete and submit the following Form for Talk to a Physician Online.

Choose the hospital, service and physician for online talk.

Complete your contact details (name, surname, date of birth, phone number, e-mail address) on the appointment form.

Upon the receipt of your contact details, a person from the call center will call you to confirm your appointment details and proceed with the process.

What You Should Know

The price for this service of ‘Talk to a Physician Online’ is USD 115.

If this service is under the coverage of your health insurance, the respective healthcare institution will get the provision approval.

If you do not have a private health insurance or this service is not under the coverage of your insurance;

You may make the payment with a credit card mail order method or 3D Secure system.

You may prefer bank transfer / EFT if you wish to make the payment in cash. (You will receive the IBAN numbers through e-mail / SMS. Upon the completion of the money transfer, you will receive an SMS or phone call to confirm your appointment and provide you with the details about the date and time.)

Process of the Online Video Talk to a Physician

Complete the Online Talk Request Form

You may create your request form through our website www.turkishmedicalcenters.com or you may prefer to call our call center on WhatsApp / Telegram / Viber at ……………………………….

Confirmation of Your Application, Creation of an Appointment

Upon the completion of the provision or payment transaction, you will be informed that your appointment has been confirmed.

Your Physician and Translator Call You at the Appointment Time

Your physician will give you a video call at the appointment time through the type of communication you have preferred (WhatsApp / FaceTime / Skype etc.) and, the online video talk starts.  During the talk, a translator who speaks your language will help you for your communication with the physician.

Length of Talk

A standard online talk takes 20 minutes.

In case a Physical Examination is Required by Your Physician

During the online talk, your physician asks for a physical examination considering your health condition. You will not be requested to pay an additional examination fee if you visit the physician for a physical examination. There will be no reimbursement if you are not able to visit the physician for a physical examination.

If Your Physician Writes a Prescription

Your physician may write a prescription if they deem necessary, and you may quickly receive your prescription on your phone through TMC e-mail or sms service; you take hygiene measures for yourself and your loved ones by not using a printed prescription.

If a Radiological Examination is Requested

In case your physician decides that a radiological examination is required (X-ray, Ultrasound, Computerized Tomography, Magnetic Resonance etc.), you are expected to get these examinations from the nearest healthcare center available to you or from a TMC healthcare institution if you travel to Turkey, and submit the results thereof to your physician via e-mail.

If a Laboratory Test is Requested

In case your physician requests a laboratory test;

You are expected to get these laboratory tests from a healthcare institution available to you or from a TMC healthcare institution if you travel to Turkey, and submit the results thereof to your physician via e-mail.

Online Talk for Check 

If you request for a check, you may have it on an online video talk. In such case, our call center creates an “Appointment for Online Video Talk for Check”. Before the check appointment, you are expected to have submitted the radiology examinations and laboratory tests etc. if any as may be requested by your physician. The check talk takes 15 minutes.

Online Doctor Interview

APPOINTMENT FORM

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